(416) 890-3639 quotes@acetec.ca Serving Toronto · GTA · York Region
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Frequently Asked Questions

Quick answers about installation, pricing, brands, areas, and how we work. For service-specific FAQs, jump to the page that fits your project.

About Acetec

Who is Acetec?
Acetec is a two-person security and smart home installation business serving the GTA. Saeid and Arash own and run the company. The person who quotes your job is the person who installs it. Read our full story →
What services do you offer?
Security cameras (residential + commercial CCTV), access control, intercom systems, structured cabling, fiber optic, smart locks, home automation, and full commercial security packages for warehouses, condos, retail, and offices.
What areas do you serve?
All of the GTA: Toronto, Vaughan, Richmond Hill, Markham, North York, Aurora, Thornhill, Newmarket. Same-week installation is standard. Same-day install often available for morning bookings.
Are you licensed and insured?
Yes. We carry $2M general liability insurance and operate under PSISA licensing for security installations in Ontario. ULC-listed monitoring partners for alarm systems.
How do I get a quote?
Use our free quote form or call (416) 890-3639. For anything beyond a single doorbell camera, we’ll come walk your property — free, no obligation — before quoting.
How long until installation?
Most residential jobs ship within 5–7 days of quote acceptance. Commercial site surveys usually within 48 hours. Same-week residential installation is standard in our core service areas.

Service-specific FAQs

Each service page has its own detailed FAQ covering pricing, timelines, brands, and technical questions. Jump to the one that fits your project.

CCTV Installation FAQ

Commercial CCTV pricing, NVR options, AI analytics, cabling, integration.

Access Control FAQ

Cost per door, fob vs card vs biometric, cloud vs on-premise, visitor management.

Intercom Systems FAQ

Video vs audio, wired vs IP, retrofits, smartphone integration, install time.

Structured Cabling FAQ

Per-drop cost, Cat5e vs 6 vs 6a, Fluke certification, plenum vs riser, fiber.

Fiber Optic FAQ

Single vs multimode, fusion vs mechanical splicing, burial vs conduit, OTDR docs.

Smart Locks FAQ

Pricing, cold-weather performance, hub integration, battery life, keypad codes.

Home Automation FAQ

Apple Home vs Google Home vs Alexa, Matter/Thread, internet outages, family sharing.

Warehouse Security FAQ

Industrial CCTV cost, dock cameras, ULC monitoring, cold storage, install timelines.

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